| ANNEXURE-A | ||||||
| INVESTOR GRIEVANCE ESCALATION MATRIX-DEPOSITORY PARTICIPANT 38700 AND KEY MANAGERIAL PERSONNEL | ||||||
| Detail of | Contact Person/Designation | Address | Contact no. | Email-ID | Working Hours | |
| Client Servicing | Mr. Mangesh Thakur-Assistant Manager | Capital Market Services Branch, MMO Building Ground Floor, Fort Mumbai-400001 | 022-49628971 | centraldemat@centralbank.co.in | 10.00am to 5.00pm | |
| Head OF Client Servicing | Mr. Mangesh Thakur-Assistant. Manager | Capital Market Services Branch, MMO Building Ground Floor, Fort Mumbai-400001 | 022-49628971 | centraldemat@centralbank.co.in | 10.00am to 5.00pm | |
| Compliance Officer | Mr. Rakesh Kumar Sharma – Chief Manager | Capital Market Services Branch, MMO Building Ground Floor, Fort Mumbai-400001 | +91 7506369903 | agmmum4082@centralbank.co.in | 10.00am to 5.00pm | |
| CEO | Mr. Avinash Kumar DGM | Emerging Business Branch, MMO Building Ground Floor, Fort Mumbai-400001 | 022-40575729 | dgm2ebdco@centralbank.co.in | 10.00am to 5.00pm | |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with CDSL at https://www.cdslindia.com/Footer/grievances/ aspx or SEBI at https://scores.gov.in/scores/Welcome.html or with. Please quote your Complaint Ref. No. while raising your complaint at SEBI SCORES/Depository portal.